MSP Complete

Protect Your Business IT Support and Solutions
for Any Size Business

How Can We Help?

Managed IT Support

You have IT problems - we have IT solutions.

Meet Your Team

When your employees need help they need it fast. Keep things moving from anywhere with us as your trusted IT department. IT issues can’t slow your business down and we are here with 24/7/365 support.

Peace of Mind

Who is monitoring your systems and digital business when you’re busy doing your job? Our teams will step in as your company’s IT department, allowing you to get back to work.

You Own the Solutions

Creating, cataloging and updating IT training and documentation can be difficult to manage. We offer a robust customer portal where you and your team members will get access to training modules and other materials.

Strategic Planning

A smooth IT operation is tough for even the largest of companies. How do you proactively plan, while putting out the daily IT “fires”? We set out to be an extension of your leadership team by providing strategic planning sessions with our CIO.

Transparent & Clear

You shouldn’t be kept in the dark when it comes to your IT systems, performance, and security. One of our core values is integrity and we believe that every customer deserves complete transparency. Period.

Flat-fee Pricing

We offer fixed-fee Managed Service plans, which will allow you to budget your IT support costs accurately and without surprises. And the invoices are unified into one simple monthly statement - huzzah!

We’re here to help you solve your IT problems.

Request your free Managed IT Support Quote.

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How It Works

Our goal is to provide you with WORRY FREE IT Support so that you can focus on what you do best.

managed it service made easy

Fully managed IT support

Get faster IT systems allowing for better productivity.

Fixed monthly costs

Our per employee pricing allows for easy budgeting and growth without any surprises.

Peace of mind

Regular planning, maintenance, and reporting so you know whats happening.

Our MSP Complete Core Plan Includes

Unlimited Remote Support

Preventative Maintenance

3rd Party Application Updates

Domain & SSL WatchGuard

Anti-Virus / Malware Protection

Dark Web Monitoring

Multi-Factor Authentication

24/7/365 Monitoring

SaaS Protection

Automated Phishing Defense

Penetration Testing

Full Disaster Recovery Tests

Monthly Manual Test Restores

Microsoft Patch Management

Guaranteed Response Times

Client Access Portal

Vendor Management

Monthly Executive Report

Security Awareness Training

Standards Alignment

Virtual CIO

Executive Actionable Reporting

You will receive a monthly easy to read IT Executive Report with metrics that matter.

Frequently Asked Questions

Can I have regular onsite visits?

Absolutely, in fact, we encourage every client of ours to have regular visits. Most productivity affecting IT issues go ignored until the IT person “walks past”.

How is pricing managed?

As most of our pricing is based on a per-user basis, we adjust our invoice to reflect the total number of active employees.

Do you support Tablets and Phones?

Of course, we live in an age where everyone is connected all the time and we can assist your team with this.

When is After Hours Support Available?

Our helpdesk is available 24x7x365.

What technologies do you support?

We have in-house experience with loads of different technologies Microsoft, Google, Apple, and much more; we have partnerships with over 300 different brands.

Is the Cloud useful for my business?

We strongly believe a “Hybrid Approach” is currently the best approach to utilizing Cloud technologies. A mixture of onsite and offsite infrastructure works for most businesses.

More Questions?

We’re happy to help! Email Us!

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Systems Managed

What our Clients are saying

Jack Berkery, Doctors Plastic Surgery
Jack Berkery CEO, Doctors Plastic Surgery

HTML Global is like an extension of our own business. Whenever we have questions or need a strategy, we think of HTML Global as our IT department. Whether it is reaching out to Bill or the IT Support team, it’s like having an in- house IT department.

Tom Runyon, Seedburo
Tom Runyon President, Seedburo Equipment Company

HTML offers a full range of services which nearly any small to medium size business would need. Prompt service with excellent support, skilled technicians and automated support. The best of IT Support. Give them a try and I am sure you will not be disappointed.

Victoria Street, DBR Chamber of Commerce
Victoria Street DBR Chamber of Commerce

Outstanding service! HTML Global employees are extremely knowledgeable and friendly. They are always available to answer our questions. It's like having our own IT Department which is important to a small business.

Catherine Kedjidjian, Deerfield Public Schools
Catherine Kedjidjian Community Relations Deerfield Public Schools

A true partner to our school district!.. ...They actively seek ways to find solutions that make us do the best possible job of reaching and engaging our audience. I give them the highest possible recommendation!