VOICE • Data • Support

Cental New York's Voice and Data
Business Systems

We're your business partner not just an IT company

Meet Your Team

Our job is to be an extension of your business. We assign each customer an internal small team to ensure every call is answered by someone who knows you by name.

Peace of Mind

We help build a culture of security and guide you through the process of keeping your business’ cyber security proactive and up to date. 

Transparent and Clear

We don’t speak techno babble. We promise to always provide clear and simple explanations with every communication. 

Keep it Simple

We strive to find simple solutions that keep your business moving forward.

Your Business is Ours

We take the time to understand, document and manage every IT asset, system and procedure, so you don’t have to.

Our Work is Yours

We own the problems, you own the solutions. We stand behind our services with a money back guarantee, just ask for the details.

We don't believe in precious metal plans

Would it be ok if you were on the other guy's "Silver" plan and got hacked because you were missing something that went with the "Platinum" plan?... That doesn't sound right to us either...


Alone we can do so little; together we can do so much.

Our Customer Relationships Are Key To Our Success

We started working with CNY Telecom in 1998 when we had only 68 people in our company and continue to use them now that we employ over 350. They provide the expertise and range of services of a large company with the flexibility, response, and personal service of a small company.

Phil Wenzel President, Ferris Industries

GVH Development would sincerely like to thank the CNY Telecom team of professionals for making the upgrade of our telephone network environment such a successful transition. We were very impressed with the immediate response and attention we received throughout the installation, programming, and training process. We would highly recommend your telecommunication services to other businesses looking for affordable phone systems and equipment tailored to meet their specific needs.

Gregory Humphrey CEO, GVH Development

CNY Telecom has been a tremendous asset to our YMCA over the past several years. Their customer service, knowledge, dedication, and personal commitment to our business has been a blessing. No matter what the day or the problem is, they have been here to make sure that we did not lose time or money. As a non-profit agency, every dollar counts and CNY has helped us to minimize costs, maximize service, and continue our mission of building strong kids, strong families, and strong communities. Thank you Dave, Mona, and your team!

Anne Hawkes YMCA-WCC of Rome, NY

We drive industry partnerships to bring you today's technology

We leverage over 300 strategic vendor partnerships to deliver the best

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Have an IT problem? Let's solve it together!

We provide free phone consultations, just fill out the form below or give us a call.
Our number is easy to remember. (800) So-Simple

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HTML Global - 10 years of excellence

Providing Superior IT Support For Over 10 Years

Our mission to provide the highest quality IT Support and services remains unchanged.

We stand by our core values:


We are the model of integrity in our actions. We hold our customer's businesses in our hands and deeply understand that integrity is of the utmost importance in everything we do.

Trust & Commitment

At our core, commitment is what we deliver. Trust is what we produce. Our work output is secondary to making a positive impact on our customers and their businesses.

Respect the Team

With every customer interaction, we are creating a team that includes ourselves, our internal teams, as well as the customers. We value all members of the team and work to ensure everyone wins.